Find out more about our Rates and Charges for Support....
Support during work hours
Support is provided as per the terms of the support agreement during standard working hours / normal time. When support falls outside of standard working hours it is billed according to normal charged rates multiplied as per our operating schedule.
@media screen and (max-width: 767px) {.tg {width: auto !important;}.tg col {width: auto !important;}.tg-wrap {overflow-x: auto;-webkit-overflow-scrolling: touch;margin: auto 0px;}}| Normal Time | Time and a Half | Double Time |
|---|
| Time | Mon | Tue | Wed | Thur | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|
| 07h00 | Normal Time | Normal Time | Normal Time | Normal Time | Normal Time | Double Time | Double Time |
| 08h00 | Time and a Half | ||||||
| 13h00 | Double Time | ||||||
| 17h00 | Time and a Half | Time and a Half | Time and a Half | Time and a Half | Time and a Half | ||
| 22h00 | Double Time | Double Time | Double Time | Double Time | Double Time |
| Normal Time | Weekdays Monday to Friday | 07h00 - 17h00 |
|---|---|---|
| Time and a Half | Monday to Friday | 17h00 - 22h00 |
| Time and a Half | Saturday | 08h00 - 13h00 |
| Double Time | Friday Night | 17h00 onwards |
| Double Time | Saturday Afternoon through Sunday |
Rate Per Hour
Webaccounting’s hourly rate will be stipulated on your Webaccounting Contract